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Information

 
The State of Florida has issued an Emergency Declaration for counties on the east coast that may be impacted by the storm. City of Jacksonville offices were closed Thursday, November 10, 2022, due to the expected impact of Nicole and Friday, November 11, 2022 for Veteran's Day. City offices will reopen Monday, November 14, 2022. 

Duval County Public Schools were closed Thursday, Nov. 10, due to the expected impact of Nicole. For more information visit the DCPS Storm Update page at this link. 

Shelter Information


The following shelters are closed as of Friday, Nov. 11 at 1 PM.

Landmark Middle School
Address: 101 Kernan Blvd N, Jacksonville, FL 32225
Open for General Population, Pet Friendly, and Special Medical Needs sheltering. 

Legends Center
Address: 5130 Soutel Dr, Jacksonville, FL 32208
Open for General Population, Pet Friendly, and Special Medical Needs sheltering.

Visit JaxReady.com/Shelter for more information

Helpful Resources

Press Conferences

UPDATE #1: Nov. 9, 2022, 2 PM
As Tropical Storm Nicole approaches the East Coast of Florida, City Leaders continue to collaborate with local and state agencies as they track and monitor for any potential impacts.
 
UPDATES:
  • Mayor Lenny Curry has issued a State of Emergency for the City of Jacksonville in the approach of Tropical Storm Nicole effective Thursday, Nov. 10 at 12 AM.
  • Duval County remains under a tropical storm warning and a storm surge warning.
  • Currently, there are red flag, high-hazard conditions at the Beaches. Citizens are asked to stay out of the water.
  • City Offices will be closed Thursday, Nov. 10 and Friday, Nov. 11.
  • Duval County Public Schools will be closed Thursday, Nov. 10. All athletic, extracurricular, and afterschool activities scheduled for Thursday, Nov. 10, have been cancelled and will be rescheduled.
  • The St. Johns River Ferry will be closed Wednesday, Nov. 9, and Thursday, Nov. 10.
  • Curbside garbage, recycling, bulk and yard waste collections will be canceled, Thursday Nov 10. The make-up day will be Saturday, Nov. 12.
  • No evacuations have been ordered.
  • The following Shelters open Thursday, Nov.10 at 8 AM:
    • The Legends Center - (5130 Soutel Dr.), open for general population, special needs, and pet-friendly.
    • Landmark Middle - (101 Kernan Blvd), open for general population and pet-friendly.
UPDATE #2: Nov. 10, 2022, 12:30 PM
  • Duval County remains under a tropical storm warning, storm surge warning, tornado watch, and flood watch.
  • The biggest concerns for Duval County are Tornados, Storm Surge, and Tidal Flooding.
  • JTA Buses will be running on a Saturday Schedule, Thursday Nov. 10.
  • JTA Express Transit buses are running from Ken Knight Dr to the Legends Center Shelter. Thursday, Nov. 10, starting 8 AM.   
  • The following Shelters open Thursday, Nov.10 at 8 AM:
    • The Legends Center - (5130 Soutel Dr.), open for general population, special needs, and pet-friendly.
    • Landmark Middle - (101 Kernan Blvd), open for general population and pet-friendly.
  • Huguenot Park, Hanna Park and Campgrounds, and the Jacksonville Beach Pier will all be closed Thursday, Nov. 10
UPDATE #3: Nov.11, 2022, 12 PM
As Tropical Storm Nicole leaves the region, City Leaders and partners continue to monitor for any impacts.
 
UPDATES:
  • Duval County’s Local State of Emergency will end Saturday, Nov. 12 at 8 AM.
  • The biggest concern remains rough surf and tide conditions. Citizens are encouraged to stay out of standing water and the ocean.
  • City Offices will be closed Friday, Nov. 11 in honor of Veterans Day.
  • JTA has resumed normal Friday operations.
  • The St. Johns River Ferry will resume operations Friday, Nov. 11 at 12 PM.
  • The make-up day for Thursday’s Curbside garbage, recycling, bulk and yard waste collections will be Saturday, Nov. 12.
  • Friday’s curbside garbage, recycling, bulk and yard waste collections will occur as normal.
  • The following Shelters will be closed Friday, Nov. 11 by 5 PM. 
    • The Legends Center
    • Landmark Middle

Frequently Asked Questions

Updated Friday, Nov 11 at 12 PM.

Duval County’s Local State of Emergency will end Saturday, Nov. 12 at 8 AM.
 
Duval County remains under a Coastal Flood Warning until Friday, Nov. 11 at 7 PM.
 
The biggest concern for Duval County is Surf Conditions and Coastal Flooding. 

Have evacuations been ordered? 

No.

Is the Emergency Operations Center (EOC) activated? 

The EOC activated Thursday, Nov. 10 at 8 AM, and deactivated Friday, Nov. 11 at 8:00 PM.

Are schools closed?
Schools have returned to their normal schedule. Friday, Nov. 11 is closed in honor of Veteran’s Day.

Are government offices closed?

City Offices will be closed Thursday, Nov. 10, and Friday, Nov. 11.
 
Starting Wednesday, Nov 9. the 630-CITY (2489) information line will be open to the public 24 hours a day throughout the duration of the storm.
 
All Jacksonville Public Library branches will be closed Thursday, Nov. 10 and Friday, Nov 11. They will reopen Saturday, Nov. 12.
 
Animal Care and Protective Services (ACPS) are open Thursday, Nov. 10, 12 – 7 PM, Friday, Nov. 11, 12 – 4 PM, Saturday, Nov. 12, 10 AM – 6 PM, and Sunday, Nov. 13, 10 AM – 6 PM. 

Are there changes to public transportation?

JTA has resumed normal operations.
 
The Ferry will resume normal operations Friday Nov. 11 at 12 PM. 

Is the airport closed?

The airport is currently open. Officials will continue to monitor weather conditions. Passengers are encouraged to check their airline’s flight status for the most up-to-date information.

Are the beaches closed?

Beaches are currently open. However, there are red flag, high hazard conditions, and citizens are asked to stay out of the water.

Are parks closed?

Huguenot Park is currently closed.
The Jacksonville Beach Pier closed starting Wednesday, Nov. 9 at 12 PM.
Hanna Park has reopened. 

What events have been cancelled?

The Veterans Day Parade and Breakfast, scheduled for Friday, Nov. 11 have been cancelled.

The Jacksonville Fair will be closed Thursday, Nov. 10, and will reopen Friday, Nov. 11 at 3 PM.

Will bridges close? 

All bridges are open. The Florida Department of Transportation (FDOT) works closely with the Jacksonville Sheriff’s Office and the Florida Highway Patrol to monitor wind conditions at area bridges. If winds exceed specified levels, FDOT will work with law enforcement to close affected bridges. Any bridge closures will be communicated via local media channels, social media, the City website (www.COJ.net) and the JaxReady mobile app.

Who do I call if my lights are out? 

Power outages are likely with this storm. JEA will work to restore power when it is safe to do so. Electrical outages and service issues can be reported to JEA at (904) 665-6000 or online at JEA.com. 

Will garbage and recycling collection remain on schedule? 

The makeup day for Thursday’s curbside garbage, recycling, bulk and yard waste collections will be Saturday, Nov. 12.
 
Friday’s curbside garbage, recycling, bulk and yard waste collections will run on a normal schedule.

What types of debris will be picked up by Solid Waste? 

All standard solid waste collection rules apply with a 5 cubic yard waste limit. Any changes or exceptions to these rules as result of the storm will be communicated via local media channels, social media, the City website (www.COJ.net) and the JaxReady mobile app

Will emergency shelters be open?

Landmark Middle School and the Legends Center will be closing Friday, Nov. 11.
 
This information will also be communicated via local media channels, social media, the City website (www.COJ.net) and the JaxReady mobile app. For more information, call 630-CITY (2489).  

What should citizens do if they approach a malfunctioning or out-of-service traffic light? 

Drivers should treat malfunctioning or out-of-service traffic lights as 4-way stops. 

What should citizens do if they encounter price gouging?

Citizens should call Attorney General Ashley Moody’s Price Gouging Hotline at 1-866-966-7226. You may also report violations via the No Scam app or online at: http://myfloridalegal.com.

IMPORTANT PHONE NUMBERS  

City of Jacksonville - 904-630-CITY (2489) 
Jacksonville Sheriff’s Office - 904-630-0500 
Florida Department of Transportation - 904-360-5457 
JEA - 904-665-6000 
Northeast Florida Red Cross - 904-358-8091 
Jacksonville Transit Authority (JTA) - 904-630-3100 
Traffic Information - 511 
United Way of Northeast Florida - 211 
Florida Emergency Information Hotline - 1-800-342-3557 
Salvation Army - 904-356-8641 
National Weather Service Jacksonville - 904-741-4311 
Duval County Public Schools - 904-390-2000 
Jacksonville Public Library - 904- 630-1994 

OFFICIAL SOCIAL MEDIA ACCOUNTS 

Twitter 
Mayor Lenny Curry (@LennyCurry) - twitter.com/lennycurry  
City of Jacksonville (@CityOfJax) - twitter.com/cityofjax  
JaxReady (@JaxReady) - twitter.com/jaxready  
 
Facebook - City of Jacksonville - facebook.com/CityofJax  
 
Youtube - City of Jacksonville - youtube.com/c/cityofjacksonville  
 
LinkedIn - City of Jacksonville - linkedin.com/company/city-of-jacksonville  
 
Instagram - City of Jacksonville (@CityOfJax) - instagram.com/cityofjax
  
For more information visit coj.net/departments/public-affairs/social-media.